AppUpdater
Creates Intune packages, detection scripts and update tasks from Windows installers.
Automation Officer at JT / Jersey
Tyler Jemson
I build deployment tools, infrastructure and coding systems that remove repetitive work.
PowerShell automation.
Infrastructure engineering.
Selected work
AppUpdater, 1 of 2Relay
A self-hosted launcher and dashboard for isolated coding projects, persistent memory and context-cost reporting.
01 Tools & infrastructure
More work
Processes
Account provisioning
and service desk workflows.
02 Background
About
Automation & engineering in Jersey.
I'm an Automation Officer at JT, having joined in October 2026.
I have worked in managed services since 2022, from frontline support to engineering at C5 Alliance.
My projects include deployment tools, a shared PowerShell reference and a home lab for testing.
How I work
01
Troubleshooting
Identify the cause and check the requirements before making changes.
02
Automation
Write tools and scripts for recurring tasks.
03
Testing
Test deployments in the lab against production settings.
03 Employment
Experience
Service desk support and infrastructure engineering.
October 2026 – PresentCurrentAutomation OfficerJT
I'm an Automation Officer at JT, having joined in October 2026.
February 2026 – October 2026IT EngineerC5 Alliance — Jersey
Promoted into an engineering role, taking on greater responsibility for infrastructure work and complex project delivery across client environments.
- Built and self-hosted a PowerShell Knowledge Base (ps.lyvvy.xyz) — readily available for the team as a reference for development and script storage
- Developed a purpose-built NetDocuments update deployment tool using PowerShell and Task Scheduler, eliminating manual admin intervention and shared local admin credentials
- Expanded home lab to a multi-server environment with Intune-connected test machines mirroring work baselines for safe deployment development
- Achieved MD-102, HPE ProLiant Foundation, and Sophos Firewall Certified Engineer v22.0 certifications
March 2023 – February 2026Senior Service Desk AnalystC5 Alliance — Jersey
Joined supporting public sector clients. Within less than a year, promoted from junior to senior — reflecting contribution and breadth of responsibility taken on.
- Streamlined ticket triage processes to reduce response times across the service desk
- Mentored junior colleagues to build team capability and technical confidence
- Earned Microsoft AZ-900 certification
- Supported on-premises, hybrid, and cloud environments for public sector clients
04 Qualifications
Certifications
Endpoint Administrator
Microsoft · MD-1022026
Endpoint administration: device management, application deployment and endpoint protection with Microsoft tools.
Microsoft certification informationAzure Fundamentals
Microsoft · AZ-9002024
Foundational knowledge of cloud concepts, Azure services and cloud management.
Microsoft certification informationProLiant Foundation
HPE · HPE2026
ProLiant Foundation qualification, listed alongside hands-on server administration in the home lab.
HPE certification and learningFirewall Engineer · v22.0
Sophos · ET802026
Sophos Firewall Engineer training, version 22.0. The version identifies the course recorded here.
Sophos training informationFirewall Architect · v21.5
Sophos · AT802026
Sophos Firewall Architect training, version 21.5. The version identifies the course recorded here.
Sophos training informationLab work
I use my home lab to practise endpoint management, firewall configuration and server administration.
View home lab