AppUpdater
Creates Intune packages, detection scripts and update tasks from Windows installers.
IT Engineer / Jersey
Tyler Jemson.
I build deployment tools, infrastructure and coding systems that remove repetitive work.
PowerShell automation.
Infrastructure engineering.
Selected work
01 / 02Relay
A self-hosted launcher and dashboard for isolated coding projects, persistent memory and context-cost reporting.
01 Tools & infrastructure
More work
UPDATE WORKFLOW
UserRequests an update
Scheduled taskRuns as SYSTEM
Trigger access only · No shared credentials
PowerShell KB
A searchable PowerShell reference for the team, with scripts and usage examples.
HOME LAB
01 / DELL EMC 740xd
02 / PROXMOX NODE
03 / PROXMOX NODE
IntuneGrafanaPortainer
Multi-Server Home Lab
Three Proxmox servers for testing deployments, Intune policies and monitoring.
Processes
Account provisioning
and service desk workflows.
02 Background
About
IT engineering in Jersey.
I'm an IT Engineer working with infrastructure, endpoint management and automation.
I have worked in managed services since 2022, from frontline support to engineering at C5 Alliance.
My projects include deployment tools, a shared PowerShell reference and a home lab for testing.
View experienceHow I work
01
Troubleshooting
Identify the cause and check the requirements before making changes.
02
Automation
Write tools and scripts for recurring tasks.
03
Testing
Test deployments in the lab against production settings.
03 Employment
Experience
Service desk support and infrastructure engineering.
February 2026 – PresentCurrentIT EngineerC5 Alliance — Jersey
Promoted into an engineering role, taking on greater responsibility for infrastructure work and complex project delivery across client environments.
- Built and self-hosted a PowerShell Knowledge Base (ps.lyvvy.xyz) — readily available for the team as a reference for development and script storage
- Developed a purpose-built NetDocuments update deployment tool using PowerShell and Task Scheduler, eliminating manual admin intervention and shared local admin credentials
- Expanded home lab to a multi-server environment with Intune-connected test machines mirroring work baselines for safe deployment development
- Achieved MD-102, HPE ProLiant Foundation, and Sophos Firewall Certified Engineer v22.0 certifications
March 2023 – February 2026Senior Service Desk AnalystC5 Alliance — Jersey
Joined supporting public sector clients. Within less than a year, promoted from junior to senior — reflecting contribution and breadth of responsibility taken on.
- Streamlined ticket triage processes to reduce response times across the service desk
- Mentored junior colleagues to build team capability and technical confidence
- Earned Microsoft AZ-900 certification
- Supported on-premises, hybrid, and cloud environments for public sector clients
May 2022 – February 2023Service Desk AnalystCivica — Public Sector
Supported on-premises clients including police departments and transport divisions. Built a strong technical foundation and introduced PowerShell automation.
- Introduced PowerShell automation for account creation with departmentalised group assignments — adopted company-wide
- Automated the full starter process: form submission, XML storage, scripted account creation with departmental groups, and a check-out review process before activation
- Supported critical public sector infrastructure including police and transport systems
04 Qualifications
Certifications
Endpoint Administrator
Microsoft · MD-1022026
Endpoint administration: device management, application deployment and endpoint protection with Microsoft tools.
Microsoft certification information ↗Azure Fundamentals
Microsoft · AZ-9002024
Foundational knowledge of cloud concepts, Azure services and cloud management.
Microsoft certification information ↗ProLiant Foundation
HPE · HPE2026
ProLiant Foundation qualification, listed alongside hands-on server administration in the home lab.
HPE certification and learning ↗Firewall Engineer · v22.0
Sophos · ET802026
Sophos Firewall Engineer training, version 22.0. The version identifies the course recorded here.
Sophos training information ↗Firewall Architect · v21.5
Sophos · AT802026
Sophos Firewall Architect training, version 21.5. The version identifies the course recorded here.
Sophos training information ↗Lab work
I use my home lab to practise endpoint management, firewall configuration and server administration.
View home lab05 Email & links
Transmission
Get in touch.